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What to do if your small business is owed money

Published

19 October 2020

  • Take steps to minimise the adverse impact of the collapse or closure of other small businesses (small and medium enterprises (SMEs)).
  • What to do if you are owed money – steps to debt recovery as a creditor.
  • Seek advice from aÌýtrusted business adviserÌý(such as a financial adviser, accountant, registered liquidator or lawyer)Ìýsooner rather than later.

As many Australian businesses begin to reopen and return to ‘business-as-usual’, some businesses continue to deal with and respond to the financial impact of COVID-19.

Some small businesses may be adversely affected and owed money by other businesses, particularly in industries impacted by the COVID-19 shutdown period.

Protect your small business during COVID-19

The instability created by COVID-19 means it’sÌýmore vital than ever toÌýprotect your interests when dealing with other businesses.

To minimise the risk of your small business being adversely affected by the closure of other SMEs, ASIC recommends taking stepsÌýbefore youÌýengage with another business:

  1. Ask the right questionsÌýthat will help you to obtain further information.Ìý
  2. Verify the information they provide (including any licence or authority they hold to operate in certain industries) by checkingÌýÌýand those of other government agencies.Ìý
  3. If you are dealing with a business that is a company, you can monitor it using ASIC’sÌýCompany Alert service.
  4. Review terms of trade you are prepared to offer and your loan and credit contracts.
  5. BeÌýaware of the common scams targeting small businesses withÌý.Ìý

If you already engage with another business and require assistance because you are owed money, we recommend:Ìý

  1. Seeking business advice from advisers you trust. Information about how to find a suitable adviser is available fromÌýÌýand ASIC’sÌýÌýor aÌýregistered liquidator.
  2. ASIC’sÌýinsolvency information sheet for creditorsÌýif you’re affected by another business’ insolvency.
  3. Understanding your rights when engaging in debt recovery. See ASIC’s advice onÌýdebt recovery for small businessÌýand information aboutÌýillegal phoenix activity.
  4. If necessary, managing and resolving business disputes with help from theÌý.

Additional information

  • , including advice on how a Personal PropertyÌýSecurities Register (PPSR)Ìýregistration can help you get your invoices paid andÌýthe steps you need to take to get your goods, or their value, back if your customer has gone broke

ASIC is Australia’s corporate, markets and financial services regulator.

This article was originally published on 22 June 2020 with the heading "COVID-19: steps to protect your small business".