REP 790 Anti-scam practices of banks outside the four major banks
Released 20 August 2024.
This is the analysis of our review of the current scam related activities of 15 of Australia鈥檚 authorised deposit-taking institutions (ADIs), referred to as 鈥榬eviewed banks鈥� for the purposes of this report.
From our findings about existing and emerging bank practices in preventing, detecting and responding to scams, we have provided observations for all banks to consider, to minimise the impact of scams on their customers.